Every three years we develop a 10 year plan which sets out our direction.

It lets you know what we will be doing, how much it costs, and how we intend to pay for it.

Using the feedback we received from early engagement in September 2020, we put together a draft plan for the next 10 years. Between 19 March and 19 April 2021, we asked you what you thought of this – and also got your specific feedback on two questions:

• Should we install drinking water meters on all properties on our drinking water schemes?
• Should we aim to get our Elderly Persons Housing to be self-funding through incremental rent increases?

We received 431 submissions, from 380 individuals, 15 interest groups, 14 businesses, 14 not-for-profit organisations, 11 lobby groups submitting on behalf of their members, and 2 Government organisations.

Below, you can view all of the submissions we received, a document summarising this feedback along with Officer comments, and a summary of the changes that were made to the final version.